Rent WOW Now’s Need to Know

Frequently Asked Questions

For those looking for a laid-back, relaxing getaway in Galveston, Rent Wow Now is your go-to vacation rental manager! With condo rentals at Maravilla and The Dawn, we offer some of the best accommodations on Galveston Island. Please review our Frequently Asked Questions below to prepare for your upcoming stay.

Do you allow pets?

Dogs are allowed at the Maravilla but not at The Dawn. If you would like to bring a pet to Maravilla, please request approval when submitting your booking inquiry. Please provide the breed and weight for approval, as we only allow up to 2 dogs up to 50 lbs, depending on the condo owner. There is a non-refundable pet fee of $150 plus tax.

How far is the beach from the complex?

There is a beach across the street from both Maravilla and the Dawn. There are also other beautiful beaches across Galveston Island, some with food vendors, public showers and restrooms, and umbrella and chair rentals. More information about the beaches can be found in the Welcome Book in each condo.

I see your condo sleeps up to a certain number. Can I bring more people?

The city fire code does not allow more than the specified number of guests per condo. If you have more guests than the condo accommodates, please rent an additional condo or a larger one.

Do you supply beach towels?

Yes, we provide beach towels. Other beach items such as umbrellas, chairs, and ice chests may be provided depending on the condo owner and this will be listed in the description if provided.

Do you allow parties at the complex?

Our vacation rentals are located at family-friendly condo resorts. Most guests are here to enjoy a quiet and peaceful time with their other guests or children. Complex management does not allow loud music or inappropriate behavior.

I see your check-in/check-out times are 4 PM and 11 AM. Can I check in early, arrive late, or check out late?

We are happy to accommodate early check-in if no one is departing on the day of your arrival. Please text us the day before, and we will let you know. Late departure is only available if no one is checking in the same day so please message us. Cleaners need ample time to have the condos ready!

How do I get a key for the condo?

We use keyless door locks, so you will not need a key! You will receive an access code prior to your arrival. Please add our phone number to your contacts in case you have any problems with the door lock. The HOA front desk cannot provide access.

What if I have a problem during my stay?

If you encounter any issues during your stay, please call us immediately using the phone number provided at booking. We want your vacation to be stress-free and will make every effort to resolve any problems promptly.

Do I have to pay to park? I have 3 vehicles in my party, what do we do?

The Maravilla complex charges $10 per vehicle per day. The Dawn charges $40 for up to 3 nights and $50 for 4 or more nights. You will need to pay this fee per vehicle by credit card upon arrival. If you have multiple vehicles, each one will need a parking pass. The complexes do not accept cash.

Is there parking at the complex?

Yes, both The Dawn and Maravilla offer ample unassigned parking. Maravilla also has garage parking. If the garage is full, overflow parking is available in the uncovered areas of the complex. No trailers are allowed.

I will be arriving late. What do I do?

You can arrive anytime after 4 PM. The condos are self-check-in. Park, proceed to the condo, and use the access code you were assigned to enter. If you arrive very late, please be quiet to avoid disturbing other guests. If you arrive after the office closes, visit the next morning for your parking pass and swim bands.

Are there grills at the resort?

Yes, there are charcoal grills located near each of the pools. Charcoal is not provided, so please bring your own. Grilling on the balconies is strictly prohibited.

I notice your condos are non-smoking. Where can I smoke?

Smoking is not allowed in the condos or on the balconies. Designated smoking areas are available at the complexes.


5 Stars Rating

Our new favorite place! We have been coming to Galveston for years, and this is by far the most at home we have felt. What a wonderful treat to get away after 4 months of being cooped up at home. So many beautiful memories made! Thank You!

Leigh, Cody, & Dash & Storey (and Sinatra)
Austin, TX

We enjoyed our stay & loved the condo, It has everything we needed & more! We didn't expect the beach to be so warm & having it right across the street was incredible. Your notebook with recommendations was a huge plus and we took your suggestions. Thanks for the love & care you put into making our stay so enjoyable!

Jopen Family

We adore this morning making coffee & breakfast with the sea breeze flowing through the unit of the condo during wake up to this every morning. We plan to grill on the beach today. We want to check out the pool and enjoy another walk along the ocean. Thank you for letting us enjoy your quaint little getaway.

Mona and Kelli

Thank you for the amazing stay. We had so much fun. Really sad we can't stay longer but will definitely be back.

Asia & Chris
Hometown-Willis TX

My family (myself, husband and 3 year old daughter) absolutely loved Donna’s Hello Sunshine condo! We are from Houston and love to get away to the beach when we can. This was by far the best place we have stayed in, and we will definitely be back in one if Donna’s placed. Such a nice warm honest place. Donna our host, was so responsive and helpful with ever communication. Everything was spotless and kitchen was great to cook in. Great easy walk to the beach and great pools. We even came when it was a cold front (40s and windy) and had a blast! Thank you Donna for your having us!

The Jones Family